Terms and Conditions

Please read these Terms and Conditions carefully before using our Service.

1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have defined meanings under the conditions below. These definitions apply whether the words appear in singular or plural.

Definitions

For the purposes of these Terms and Conditions:

-Affiliate means any entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares or voting securities.

-Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to CAITA.

-Country refers to: New York, United States

-Device means any device that can access the Service such as a computer, smartphone, or tablet.

-Service refers to the Website and any associated features including tools, automations, AI voice assistants, lead capture systems, and marketing consultation services provided by CAITA.

-Terms and Conditions (also referred to as “Terms”) means this agreement that governs the relationship between You and the Company.

-Third-party Social Media Service means any services or content provided by a third party and accessible through our Service.

-Website refers to CAITA, accessible at: https://getcaita.com

-You means the individual using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

2. Acknowledgment

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You do not agree with any part, You may not access or use the Service.

You confirm that You are at least 18 years old. The Service is not intended for individuals under 18.

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and share your personal information.

3. User Responsibilities

You agree not to:

-Use the Service for any unlawful purpose

-Interfere with or disrupt the functionality of the Service

-Upload or transmit any harmful, abusive, or infringing content

-Attempt to reverse-engineer, decompile, or extract source code

Violation of any of these rules may result in suspension or termination of your account.

4. Payment, Billing & Refunds

Some features of the Service may require payment. By using a paid feature, You agree to:

-Provide current, complete, and accurate billing information

-Authorize recurring charges to your payment method, if applicable

Refund Policy:
Due to the digital nature of our services, payments are non-refundable unless otherwise stated in a written agreement.

Cancellation Policy:
You may cancel your subscription at any time. Cancellation will apply at the end of the current billing period.

5. Links to Other Websites

Our Service may include links to third-party websites or services that are not owned or controlled by the Company. We are not responsible for the content, privacy policies, or practices of any third-party services.

We strongly encourage You to review the terms and policies of any third-party websites You visit.

6. Termination

We may terminate or suspend Your access to the Service at any time, without notice, for conduct that violates these Terms or is harmful to CAITA or others.

Upon termination, Your right to use the Service will cease immediately.

7. Indemnification

You agree to indemnify and hold harmless CAITA and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs or debt arising from:

-Your use of the Service

-Your breach of these Terms

-Your violation of any third-party rights

8. Limitation of Liability

To the maximum extent permitted by law, the Company and its suppliers shall not be liable for any indirect, incidental, special, or consequential damages including loss of profits, data, or other intangible losses arising from:

-Your use or inability to use the Service

-Unauthorized access to or use of our servers and personal information

-Any bugs, viruses, or harmful code

-Our total liability shall not exceed the greater of:
(a) the amount paid by You to use the Service, or
(b) $100 USD.

9. “As Is” and “As Available” Disclaimer

The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Company makes no warranties or representations regarding:

-Service uptime or reliability

-Accuracy or completeness of content

-Freedom from viruses or harmful components

We disclaim all warranties to the fullest extent allowed by law.

10. Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to its conflict of law principles.

11. Dispute Resolution

If You have a dispute or concern, please contact Us first to resolve the issue informally at https://getcaita.com/contactus.

12. For EU Users

If You are a European Union consumer, You will benefit from any mandatory provisions of the law of the country in which You reside.

13. U.S. Legal Compliance

You represent and warrant that You are not located in any country subject to a U.S. government embargo or on any U.S. government list of prohibited parties.

14. Severability & Waiver

If any provision of these Terms is found unenforceable, it will be modified to reflect the parties’ intent and the remaining provisions will remain in full force. Our failure to enforce a right is not a waiver of any rights.

15. Changes to These Terms

We may modify these Terms at any time. We will provide at least 30 days' notice of material changes. Continued use of the Service after changes become effective means You accept the updated Terms.

16. Contact Us

If you have questions about these Terms and Conditions, you can contact us:

Website Contact Page: https://getcaita.com/contactus

Email: [email protected]